Shipping and Return
We hope you're happy with your purchase, however, if there's an issue with the item you bought from us, you may send it back within 30 days of receipt, and we shall be happy to exchange or refund the purchase price of that item.
Note: Unless your item is damaged on arrival, or there 's an error on our part, you will be responsible for all return shipping costs. All returned products must be in their original condition and packaging. Unfortunately, if products have been assembled or modified or fail to have the original packaging, we cannot take them as returns.
Shipping Policy
>We provide free worldwide shipping on orders over $50.00.
For orders under $50, a shipping fee of $3.99 will be charged.
>Customized orders will be shipped within 15 days, and it takes 7-10 days for the orders to be delivered to places in USA
All the other orders will be shipped within 3 working days, and it takes 7-10 days for the orders to be delivered to places in USA
> For consultations of the shipping time for areas out of USA, please contact us at whatsapp: +86 18689489037
* Please contact us at whatsapp: +86 18689489037 with your order ID and issue details or images if needed, we'll process with your return request immediately.
* Wrap the package carefully. All returned products must be in their original condition and packaging, or the re-stocking fee (15%) will be charged.
* It is important that we know when your return is expected. Please save your return tracking number, and email it to us. We need this in case there are any issues during transit. As soon as we receive the return from you to our warehouse, we will begin to process the return which will take 2-7 business days.
Not as Advertised
* All product pictures are captured from Real Item.
* If the product is suspected not as advertised, please notify us right away with message & images to reflect the discrepancy.
Defective & Damage & Missing Parts
* If something arrives from us that looks damaged, or if parts are missing, please notify us right away with images. We will work to help you get needed replacements as quickly as possible at no extra charge.
* We stand 100% behind our products and the manufacturers who produce them, and we will make every effort to resolve any problems.
